AI Policy

AI features in ENDRATO are built to assist with the everyday work of running an event business. They include:

• AI-assisted pricing suggestions inside the quotation builder.
• AI Copilot search, which lets you ask questions across your records in plain language.
• Personalised styling and vision content for clients.
• Drafting assistance for emails and follow-ups.

AI in ENDRATO is assistive, not autonomous. Suggestions are presented for your team to review, edit and approve before they reach a client.

You stay in control of what is sent, quoted and booked. Nothing client-facing is published without a person choosing to send it.

AI features work on the data inside your own workspace to produce relevant results — for example, searching your records or suggesting a price based on your catalogue.

Your business data is not used to train public AI models, and it is never shared with other ENDRATO customers.

AI output can be wrong or incomplete. Pricing suggestions, drafted text and search answers should be checked by your team before being relied upon.

ENDRATO is designed so the final decision always sits with a person, and we encourage businesses to treat AI output as a starting point, not a verdict.

Automation features run in a safe test mode you control, so you can see exactly what a rule would do before it acts on real records.

We review AI features as the underlying models evolve and update this policy when our practices change.

If you have questions about how AI works inside ENDRATO, or want a feature adjusted for your business, contact us at hello@zavayd.ai.